Help Center

FAQ on Exporting Right-Hand Drive Used Cars from Japan

Vehicle sourcing, inspection, shipping, compliance, and payment — everything you need to know about importing with confidence.

Section I

Vehicle Sources and Procurement Channels

Where do your vehicles come from? Are they all from legitimate sources within Japan?

100% of our vehicles come from official, legitimate used car auction platforms in Japan. We have deep partnerships with Japan's top 8 auction houses, including USS, JU, and TAA. All vehicles are right-hand drive cars that are legally registered in Japan with complete documentation; there are no smuggled, stolen, or repossessed vehicles. We can provide full vehicle registration, deregistration, and auction history records, ensuring the legitimacy and traceability of our inventory.

Can we specify a particular model, configuration, or year when purchasing?

Absolutely. You can specify any brand, model, year, configuration, or mileage range. Our on-the-ground team in Japan will monitor corresponding listings across all Japanese auction venues in real time to screen vehicles that meet your requirements and provide professional bidding advice. We can also recommend popular, high-value models (such as the Toyota Hilux, Prado, and Nissan Patrol — models in high demand in the African market) based on your procurement budget.

What advantages do the vehicles you source offer compared to bidding in Japan on our own?
  1. Price Advantage: We have long-term, in-depth partnerships with Japanese auction houses, allowing us to enjoy preferential auction commission rates. At the same time, we bypass the markups of multiple layers of middlemen, helping you achieve lower procurement costs.
  2. Accessibility Advantage: Individuals and overseas dealers typically require a local Japanese guarantor and a dedicated account to bid directly. We provide a zero-barrier bidding service, eliminating the need for you to register a Japanese auction account.
  3. Expertise Advantage: Our local team has over 10 years of experience in the Japanese auction industry. We help you avoid vehicle condition pitfalls, place precise bids, and significantly reduce the risk of making costly mistakes during procurement.
Section II

Vehicle Condition and Inspection

How do you ensure transparency regarding vehicle condition? How do you avoid accident-damaged, flood-damaged, or odometer-tampered vehicles?

We have established an industry-leading Dual-Inspection Closed-Loop Vehicle Condition Assurance System that completely eliminates problematic vehicles:

  1. Auction House Factory Inspection: All vehicles up for auction come with a complete set of inspection reports issued by the official Japanese auction house, fully disclosing accident history, mileage authenticity, engine/transmission condition, paint/interior condition, and structural damage. These reports adhere to the unified grading standards of the Japanese auction industry and contain no altered information.
  2. Our Secondary On-Site Inspection: After a vehicle is successfully bid on, our in-house Japanese inspection team will conduct a secondary on-site inspection to verify the authenticity of the auction report, focusing on checking for accidents, water damage, fire damage, and odometer tampering. The inspection report (including photos and videos of the actual vehicle) will be shared with you for confirmation before the export process begins. If the vehicle's condition is found to be inconsistent with the auction report, we will unconditionally process a cancellation or exchange for you, ensuring risk-free procurement.
What if, after the vehicle arrives at the port, its condition is found to be inconsistent with the report you provided?

We guarantee “Full refund if vehicle condition does not match.” If, after the vehicle arrives at the port, a third-party authoritative inspection reveals undisclosed major accidents, water damage, fire damage, or odometer tampering — and these findings severely contradict the inspection report we provided — we will offer solutions such as a full refund, replacement vehicle, or compensation for the price difference. We will cover all your losses to completely eliminate any post-purchase concerns.

Are the vehicle mileage readings accurate? Can you provide proof of mileage?

The mileage of all our vehicles is based on official inspection reports from Japanese auction houses. During secondary inspections, we cross-check the vehicle's maintenance records and annual inspection records to verify mileage authenticity and eliminate odometer tampering. We can provide a complete set of auction inspection reports, annual inspection records, and mileage traceability documents for each vehicle, ensuring the mileage is accurate and traceable.

Section III

Procurement Process and Timeline

What is the complete process from the time we confirm your procurement needs until the vehicles arrive at the port?

The complete process consists of 6 steps, with a dedicated account manager providing one-on-one support throughout:

  1. Requirement Confirmation: You provide the vehicle models, budget, and configuration requirements, and we screen for matching auction vehicles.
  2. Bidding: We provide vehicle inspection reports and bidding recommendations; after your confirmation, our local team executes the bidding.
  3. Winning Bid Confirmation: After the vehicle is successfully bid on, we provide a re-inspection report; upon your confirmation, you pay for the vehicle.
  4. Document Processing: We fully handle all procedures in Japan, including vehicle transfer, export permits, registration cancellation, ocean freight booking, and export customs clearance.
  5. Ocean Freight Shipping: Once the vehicle is loaded onto the ship, we provide the bill of lading and sailing schedule information, and monitor the logistics progress in real time.
  6. Port Delivery: Before the vessel arrives at the port, we send the complete set of customs clearance documents in advance to assist you with customs clearance and cargo pickup.
How long does the entire procurement and delivery cycle typically take?

For standard models, the process from selecting a vehicle to loading it onto a ship at a Japanese port takes approximately 10–15 business days. The shipping time varies depending on the destination port: the total cycle from confirming the vehicle source to arrival at the port is approximately 40–50 days for the African market.

Section IV

Compliance and Documentation

Can you provide a full set of export and customs clearance documents? Can you meet our country's import requirements?

Yes. We provide a complete set of official export and customs clearance documents for each vehicle, including but not limited to: Japanese export permits, vehicle deregistration certificates, auction reports, commercial invoices, packing lists, bills of lading, certificates of origin, emission compliance certificates, and mandatory certification documents for the destination country such as COC, SONCAP, and PVOC. Our team is well-versed in used car import regulations for over 20 countries, including those in Africa and Southeast Asia. We can prepare the necessary compliance documents in advance based on your country's requirements, ensuring the vehicles are 100% compliant with local import standards and clear customs without any issues.

Do you handle all vehicle export procedures in Japan? What do we need to do?

We take full responsibility for all export procedures in Japan, including vehicle transfer, deregistration, export permits, customs declaration, and ocean freight booking. You do not need to take any action. You only need to confirm the vehicle source, make payment, receive the customs clearance documents, and complete pickup upon arrival at the port — truly achieving a fully managed, worry-free purchasing experience.

Section V

Pricing and Payment

What is included in the price for purchasing a vehicle? Are there any hidden fees?

Our quotes are transparent, all-inclusive prices that cover: the vehicle's auction winning bid, Japanese auction commission, fees for domestic transfer of ownership, deregistration, and export procedures in Japan, local logistics costs, and all expenses up to FOB at a Japanese port — with absolutely no hidden charges. You may also opt for a CIF/CFR price to your port of destination, in which case we will include ocean freight costs, ensuring clear and transparent pricing.

What payment methods do you accept?

Leveraging the advantages of Hong Kong as an international financial hub, we support a variety of international trade settlement methods, including T/T (Telegraphic Transfer) and Irrevocable Letters of Credit (L/C). For high-quality dealers with whom we have long-term partnerships, we can provide customized payment plans to alleviate your financial pressure.

Can we make bulk purchases? Are there discounts for bulk orders?

Absolutely. Our core business is providing bulk vehicle procurement services to global dealers. To date, we have delivered nearly 1,000 vehicles to nearly 100 dealers in Africa. For bulk purchase clients, we offer tiered service fee discounts — the larger the purchase volume, the greater the discount. Additionally, you'll enjoy VIP services such as priority bidding, exclusive vehicle selection, and customized logistics solutions.

Section VI

Newcomer Support and Other

We are new to the used car dealership business and have no experience sourcing Japanese vehicles. What support can you provide?

We provide comprehensive, end-to-end support for new partner dealers:

  1. Professional advice on best-selling models, procurement budgets, and profit margins tailored to your market.
  2. One-on-one guidance throughout the procurement process to help you avoid industry pitfalls.
  3. Full compliance guidance for customs clearance to resolve all import-related issues.
  4. Expert advice on retail pricing and point-of-sale strategies to help you quickly establish a foothold in the local market.
Can you help us source used cars currently in stock in Japan, rather than auction vehicles?

Yes. In addition to auction inventory, we have deep partnerships with local used car dealers and dealerships in Japan. We can help you procure in-stock vehicles in Japan without waiting for the auction cycle, enabling faster delivery — ideal for dealers who need to replenish inventory quickly.

Detailed Explanation of the Rating System

Grades

Grade S > 6 > 5 Brand new to perfect condition
Grade 4.5 Very good condition
Grade 4.0 Good condition
Grade 3.5 Fair condition
Grade 3 Average to poorer condition
Grade 2 Spares / repair
Grade 1 Modified vehicle
Grade 0 / 0.1 / 0.2 Accident repaired (see vehicle report for replaced parts)
Grade R / R A Accident repaired / with very clean repair — usually by insurance companies

Please note: Some Grade R, A, or O vehicles may be only cosmetically repaired — do not rule these out automatically. An asterisk (*) next to mileage indicates meter change history or an aftermarket speedometer fitted before or now — do not dismiss these without review. Any vehicle with an aftermarket speedometer or speedo changed in Japan must be deemed incorrect mileage unless we can verify otherwise. The current odometer display is what will be used.

Condition Markers

A1 Small scratch
A2 Scratch
A3 Big scratch
B1 Little dent
B2 Dent
B3 Big dent
W1 Small repair mark
W2 Repaired mark (waved)
W3 Not well repaired mark (waved)
C1 Small rust / corrosion
C2 Rust / corrosion
C3 Big rust / corrosion
X Need to be replaced
XX Replaced
H Discoloration
Non Genuine Not maker's original
F Front
R Rear
T Temporary (tyre)
W Double
AC Air condition
AAC Auto air condition
WAC Double air condition
FA Floor automatic transmission
CA Column automatic transmission
5F 5 speed floor manual transmission
5C 5 speed column manual transmission
SD Sedan
HT Hard top
PS Power steering
PW Power window
AW Aluminum wheel
ST Stereo
CD CD player
MD Mini Disc player
TV Television
ABS Anti-lock Brake System
AFC Air Flow Converter
CPU Central Processing Unit
EVC Engine Valve Controller (for boostup)
G bird Anti-corrosive paint
LSD Limited Slip Differential
SRS Air bag
TRC (or TCS) Traction Control System
VICS Traffic Information Navigator
Nox Regulation Exhaust gas regulation applicable only in Japan